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Documentation Depot
Read all about it! We offer a variety of instructional articles with tutorials and glossy pictures. If you're looking for answers, this is a good place to start. Some of our most popular reading material includes:
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Knowledge Base
The Modular Merchant knowledge base contains tutorials, common questions and examples. And in order to keep it as sharp as possible, users can add comments and rate the knowledge base articles.
Click Here: Search the Knowledge Base |
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Contact Form
Have a question, query or poser? Use our contact form to send us your missives. Contact Form submissions are given a higher priority than email. We'd love to hear from you.
Click Here: Contact Us |
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Support Ticket System
Your store's Administration area includes a Support Ticket system. Support Tickets are given a higher priority than email. They can also be categorized as Bug Reports, Questions, Feature Requests or Projects — helping them get delivered and read by the correct people faster.
- Start a Support Ticket in your store's Administration area at:
- Navigation Menu > Support > Support Tickets > Start a new Support Ticket
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Phone Support
Like humans? We'll actually let you talk to one. Imagine calling a software developer's 1-800 number and actually getting a non-robotic, non-pre-recorded, living breathing person to answer your questions.
- Wondering what digits to dial? Contact Modular Merchant at:
- Sales (Toll Free): 1-888-288-9910 (9am - 5pm PST Mon-Fri )
- Tech Support (Toll Free): 1-800-660-1352 (9am - 5pm PST Mon-Fri)
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Email Support
Modular Merchant can also be contacted at the following email addresses:
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